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Meeting requirements.

Lichtig (2011) defines it as “Consistently producing a product (outcome) that meets customers’ expectations and that is fit for the purpose intended.”

Related → see Built-in Quality

quality assignment

Assignment that meets all quality criteria for release to the customer process.

quality assurance/quality control (QA/QC)

Related → see Built-in Quality

quality criteria (plural of quality criterion) [LPS]

In the Last Planner System, these specify what makes for a quality assignment:

  1. definition,
  2. soundness,
  3. sequence,
  4. size, and
  5. learning.